BLUETTI Discontinued Products
From time to time, we discontinue certain products, effectively "retiring" them from our range.
Discontinued Products
Successor and Replacement Products
Ongoing Support
Discontinued Products List
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questions.
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A1: Yes, BLUETTI still provides complete after-sales service and technical support for all discontinued products under warranty you can contact us at
sale-eu@bluettipower.com.
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A2: Certain accessories (e.g. adaptors, car charging cables, expansion batteries) may still be available through our accessories page or customer service team, subject to stock availability. We would recommend placing your order at your earliest convenience.
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A3: No. Product discontinuation is typically the result of natural product evolution or market developments. Our newer products deliver substantial improvements in performance, compatibility, and user experience.
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A4: These models have been officially discontinued and are no longer available through our official website or authorised retail channels. For recommendations on replacement models with similar features, please refer to the Discontinued Products List below or contact our customer service team. Below are some examples:
- Discontinued model EB55/EB70→ Recommended replacement: Elite 30 V2
- Discontinued model AC180 → Recommended replacement: Elite 100 V2
- Discontinued model AC240/AC200MAX → Recommended replacement: Elite 200 V2
- Discontinued model B210/230/B300/B300S → Recommended replacement: B300K
- Discontinued model AC300/AC500 → Recommended replacement: Apex 300
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A5: Certain discontinued models may still be eligible for firmware updates via the BLUETTI App or firmware package, depending on the specific product and firmware release schedule. We recommend contacting our customer service team to confirm the latest support status for your model.
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A6: If your product is still within its warranty period, we shall provide complimentary repair or replacement services. Should your product be out of warranty, we offer paid repair options as well as discounted upgrade programmes. Please contact our customer service team at sale-eu@bluettipower.com for further details.
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A7: Products with App connectivity (e.g. AC200MAX) will continue to function with the BLUETTI App as normal, even after discontinuation. Should you experience any connection issues, please ensure your App is updated to the latest version or contact our customer service team at sale-eu@bluettipower.com for assistance.
